FAQs

🖼️ Uploading A Photo ▾

What Type of Photos Can I Upload?

While most people upload a photo of their favorite person or pet, we've seen it all and you can upload a photo of whatever you'd like! For best results, we encourage customers to upload a photo that is close-up, well-lit, and features the entire subject(s).

Can I Upload Multiple Photos For My Custom Air Freshener?

While we currently only offer the ability to upload one photo per custom air freshener, if your photo features multiple subjects, we'll be sure to include all of them in your design.

What If The Photo Doesn't Turn Out Good?

If the photo you upload is too low quality or too pixelated, we may contact you to request a higher-quality version. Additionally, after your order is placed, we'll crop your photo(s) based on your instructions.

Can I Use Copyrighted Images For my Air Freshener?

We cannot print copyrighted images unless you have permission from the copyright holder. By uploading an image, you confirm that you have the right to use the photo and it does not infringe intellectual property rights.

What Happens If The Photo Uploaded Is Inappropriate?

If the photo violates our content guidelines (e.g., contains offensive or illegal content), we will contact you to request a new photo. We reserve the right to refuse designs that do not meet our standards.

How Do I Submit My Photo?

When placing your order, there will be an option to upload your photo directly on the product page. Simply click the "Upload" button and select your file from your device.

✂️ Crop Options ▾

Will We Crop Your Photo?

Yes, our team of talented graphic designers will crop your photo for you based on the crop option that you select during checkout.

What Crop Options Do We Offer?

A full list of our crop options and descriptions can be found on our product page. We also offer an "Other" crop option if you need a custom crop instruction.

Will I Be Able To Review My Design?

Yes, after your order is placed, we'll crop your photo and email you to review your proof before we manufacture and ship it out.

Can I See What It Will Look Like Before I Order?

Yes, you can request a Free Design Mockup directly through our menu links before purchasing.

🧴 Scent Options ▾

What Is Our 100% Scent Satisfaction Guarantee?

We know choosing a scent online can be hard. If you are not completely satisfied with your chosen scent, you can request a free replacement within 7 days of delivery.

How Long Does The Scent Last?

Each air freshener is designed to release a refreshing fragrance for 1-2 weeks depending on environmental conditions.

Do We Offer An Unscented Option?

Yes, we offer an "Unscented" choice if you prefer the custom design without any added fragrance.

🚚 Shipping & Delivery ▾

What Is Our Turnaround Time?

Due to the custom made-to-order nature, production times vary. You can view the estimated delivery date directly above the "Add To Cart" button.

How Much Is Shipping?

Shipping costs are calculated at checkout based on your delivery address and typically range between $4.00 and $6.00.

💰 Pricing ▾

How Much Do Our Custom Air Fresheners Cost?

We sell our custom air fresheners for $15.99 each with no minimum order requirements, plus volume discounts for larger orders.

Do We Offer Volume Discounts?

Yes! We offer attractive wholesale pricing for orders of 25 units or more featuring the same custom design.